Click & Collect (Moore Library Collections)
What is Click & Collect?
Click & Collect enables current library members to request books to be retrieved from the Moore Library’s collections.
You can then collect the books at the library issue desk.
Please note that this is the Moore Library's in-house service- for items from the University Library Storage Facility, please see our Click & Collect (LSF) page.
Who is eligible to use Click & Collect?
The service is available to all registered library users. If there is an issue with your account, library staff will contact you to advise.
How does the service work?
- Start by searching iDiscover for the item you need, perhaps filtering by library, to ensure you’re focusing on books held in the Moore Library. There’s help on using iDiscover here.
- Once you’ve identified the book you want, submit your request using the following link:
Use this form to submit Click & Collect Request
(opens in new window)
- The form lets you request up to 5 books at a time.
- Library staff will contact you by email to confirm when your books are ready to collect, or if there is a problem with your request.
How soon can I collect my books after submitting my request?
You will receive a confirmation email from the Library that the items you have ordered are ready for collection. Collection is between:
09:00 - 20:45 Monday to Friday Term time (09:00 - 16:45 Vacation time)
09:00 - 12:45 Saturdays. Requests made after 17:00 on a Friday will not be processed until Monday morning. Please note we are closed on Saturdays during Summer vacation.
Please bring your University card or other ID with your name and photo on. If you are asking someone to collect your books on your behalf, please ask them to bring your order confirmation email – either printed out or as an email.
Books will be available to collect for 5 working days, after which they will be put back into circulation for others to borrow.
We will process all incoming requests Monday to Friday. Requests received after staffed hours on Friday will be processed on Monday - we will not be processing new requests on Saturday though you are still able to collect items requested during the week.
Can I collect books on behalf of someone else?
Yes. The form allows you to name someone who will be collecting the books.
Can I borrow books from other libraries?
Currently, items from other libraries cannot be requested for collection from Moore Library. A number of other libraries do run a Click & Collect service- you can find further information on the Click & Collect LibGuide.
Other department and college libraries may well have their own Click & Collect style services, so please get in touch with them directly to ask for more information.