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The Betty & Gordon Moore Library is currently offering an expanded range of online support services and new ways you can access our collections to help you learn, teach and research.

See individual zero contact services web pages for variations in availability. Please be aware that, due to the current lockdown restrictions, all services will be subject to change, possibly, at short notice and some services may have to be suspended. 

The Betty & Gordon Moore Library

University of Cambridge users | UK & Republic Of Ireland libraries | International libraries

***Due to the closure of all Cambridge Libraries, as a result of Covid19 outbreak, Inter-Library Loans at the Moore is now operating a reduced service. We will continue to provide a request service for Secure Electronic Delivery but will be unable to make requests for loans. Please refer to this website for details of all services now available online including contact details for requesting Inter-Library Loans***

University of Cambridge users

This is an internal inter-library loans service which we offer to Betty & Gordon Moore Library registered users wishing to access material not held within Cambridge University. This service can also be used if availability is limited to either membership of a specific college or department or where building works would prevent access to library resources in Cambridge.

A wide variety of printed and microform material can be obtained from the British Library and other libraries within the UK and overseas, including:

  • Books (and chapters from books)
  • Theses
  • Journal articles (and loan of whole issues)
  • Conference papers
  • Selected microforms

Our standard charges are based on a one to five day turnaround and are as follows:

University Members (including students, staff, resident and non-resident MA's/BA's:

Other registered readers:

In the event that we are unable to acquire the material, a full refund will be issued. 

Inter-Library Loan requests can be submitted by either of the following methods:


Submit your Inter-Library Loan request online, with payment by Credit or Debit Card (Visa, Delta, Mastercard, Solo, Maestro (if issued in the UK), and Visa Electron). We are currently unable to accept Amex for online payments.

Access the Online Inter-Library Loan Form.

If you have already submitted an online inter-library loan request but were unable to submit payment, you may access the online payment platform here.


Readers wishing to use this service should make their request at the Service Desk on the ground floor of the Library.

Payment is made at the point of submitting the request and can be made by cash or cheque (when accompanied by a valid bank card) or a purchase order from the user's department or college made to 'Inter-Library Loans'. A receipt will always be given for cash transactions.

The charges for the normal service are a flat rate regardless of whether the request is for a photocopied article, the loan of an item or a SED (Secure Electronic Delivery).

Please note: An explanation of the term Secure Electronic Delivery (SED) can be found in our Library FAQs.


UK Theses

The British Library has a separate Electronic Thesis Online Service (EThOS) which you can register to use. There are 250,000+ UK theses that are currently available to download for free, so it is highly recommended that you check here for availability. If the thesis is listed but requires a fee to obtain, EThOS will digitise on demand. Users should be aware that this can take a considerable period of time and all costs are met by the end user. If the thesis you require is not listed on EThOS, you can apply via our Inter-library Loan service for a hard copy loan of the item at the standard ILL rate.



The University of Cambridge now has free access to the British Standards Online (BSOL) resource.

Access is available via the Cambridge LibGuides Database here:

If the standard that you require does not have a British Standard equivalent, you can apply for a loan via our Inter-library Loan service at the standard ILL rate.


Other UK and Republic Of Ireland Libraries

Our library will accept direct e-mail requests for inter-library loans from libraries and institutions within the UK and Republic of Ireland, which are outside of the University of Cambridge. We handle all requests sent to CA/U-2 (which includes the Betty & Gordon Moore Library and the Materials Science & Metallurgy Collection). Please contact us using the e-mail:

Please note: Certain parts of our collection are subject to restrictions. 

Restrictions that apply:

  • Our library does not lend journal material and all book loans are made on the strict understanding that they are not for home loan.
  • We do not lend books published pre-1900.
  • We do not lend theses or reference material.
  • We do not lend books from our Reserve Collection.
  • We reserve the right to refuse access to books and journals received via the Legal Deposit Act at any time.
  • Access to online materials is restricted to one photocopied article or chapter per item.

Payment for direct requests is by British Library Billing Account or pre-paid inter-library request form only. If using the billing account, requests can be phoned, posted, emailed or sent by web form if your browser supports forms. Please remember to supply your BL customer code and a request number when submitting the request.


Our service charges, based on a 2- 5 day turnaround, are as follows (please indicate which type you require on the request):

  • Copy of an article or chapter by scan or post: £9.80 + VAT
  • Loan: £15.90

Please note: The maximum total loan length for external libraries is 168 days.


International Libraries

With the exception of libraries based in Republic of Ireland that can quote a BL Billing Account (see above), we do not loan to international libraries. For any international library that can quote a BL Billing Account number, we do accept direct scan/photocopy requests.

International libraries who cannot quote a British Library account number will need to apply, in the first instance, to the British Library Document Supply Centre stating that Cambridge (CA/U-2) holds the item in the 'Additional Details' field. BLDSC will then process and forward the request to us.

For more information please visit their website:

Our service charges, based on a 2- 5 day turnaround, are as follows:

  • Copy of an article or chapter by scan or post: £9.80

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